We accelerate your administration and its digital public services
Automate, customize, and fully leverage the power of AI
#We are
different
Helping you deliver efficient, clear, and inclusive public services
We have in-depth knowledge of public administrations and understand the many stakeholders involved in designing citizen-centered public services. We assist you in understanding the needs of the population, defining strategies, simplifying processes, and integrating the technological tools necessary to accelerate the transformation of your administration.
At hiberus, we work alongside public services to ensure they are more efficient, clear, and inclusive. As experts in public administration, we provide a comprehensive service to analyze, develop, and execute digitalization, transformation, and simplification projects. We have been honoured with awards such as the 2022 National Design Award in the Professionals’ category as part of the SDA – Aragón Digital Services team, and the 2023 Novagob Excellence Award in Citizen Relations.
“We design public services and implement digital tools for everyone.”
AI adoption in your administration
Fast AI adoption
We help you develop a strategy for AI adoption and accelerate its implementation, so your administration and its staff don’t get left behind.
AI Governance
We create an AI governance framework that safeguards citizens’ rights and enables the effective use of your AI systems.
AI Services
We were awarded 2 out of the 4 prizes at the AWS Summit for our work in defining AI use cases that are closely aligned with the realities of public administration.
Data Governance and Activation
We implement cross-cutting data activation strategies across the entire administration, aiming for a single source of truth. Our focus is on the security, integrity, trustworthiness, accuracy, and reliability of public sector data.
Data and Analytics
We develop architectures for real-time data management, enabling public administrations to gain insights through advanced analytics, data storytelling, and dashboards.
Process Automation
We apply the latest technological trends in RPA and Low Code to automate public sector procedures and processes, improving efficiency using tools such as UiPath, Appian, PowerApps, and Outsystems.
Solutions for your digital spaces
Clear e-service portal
We specialize in the design, development, and maintenance of digital government platforms that enable citizens to easily access public services.
Better citizen support
We help public administrations manage omnichannel service delivery, integrate systems, and ensure instant access to information, improving the experience for citizens who need assistance.
Personalized digital spaces
We create secure digital areas where citizens can access their personal data and administrative procedures. We support public entities in promoting proactive services that anticipate people’s needs.
Digital workplace
We implement digital workplace environments, using Microsoft 365 solutions, allowing public sector staff to work from anywhere with fast and secure access to case files.
Public service strategy and design
Strategic planning
We help define your organization’s strategy by developing strategic plans for digitalization, digital transformation, and the design of public services.
Digital service design
Our human-centered design methodology is tailored to each public administration and allows us to address the end-to-end citizen experience in service processing and engagement.
Accessibility
We implement assistive technologies and conduct accessibility audits to ensure compliance with international standards and legal regulations, guaranteeing inclusion for all individuals.
Digital Experience Platforms
We design, develop, and conceptualize user-friendly and accessible web portals and applications to enhance citizen engagement, working with leading CMS platforms, such as Drupal, Liferay and Adobe Experience Manager.
Simple interaction
We design digital spaces so that users intuitively understand how to interact with them. We apply standard online behaviour patterns and ensure consistency across the entire digital environment.
Findable information
We develop content strategies that help citizens easily find the information they need. We also support you in technological migrations to preserve your existing search engine visibility.
Omnichannel solutions
Our team specializes in developing responsive mobile applications across all platforms and technologies. We handle the analysis, design, conceptualization, and implementation of apps across all areas of public administration.
Clear communication
We develop communication strategies to ensure citizens understand us. We use inclusive language for everyone and artificial intelligence to support their interaction with the public administration.
Core technology services
Cloud services
We specialize in the deployment, evolution, and management of complex cloud environments. We offer advanced, end-to-end cloud solutions to enhance scalability, flexibility, and efficiency.
Cybersecurity
We protect the confidentiality of personal data, secure infrastructures, and ensure the safety and trust of citizens in digital environments.
Application maintenance and evolution
We maintain public sector applications, portals, intranets, and technology solutions, providing added value through efficient management and ongoing support.
HR Solutions
We combine competency-based personnel management with training and career development to help public administrations attract and retain top talent.
